RCI Financial Services, Renault, Nissan & Dacia car finance refund: calculator and complaint guide
Estimate a possible RCI Financial Services Limited (now trading as Mobilize Financial Services) car finance refund for Renault, Nissan, Dacia, Alpine or Infiniti agreements, and find the official free complaint route.
Estimate a possible Renault, Nissan or Dacia finance refund
Pre-fill an £11,000 example in the calculator →Which brands does RCI Financial Services cover?
In the FCA motor finance directory, RCI Financial Services Limited covers agreements written under Mobilize Financial Services, Renault Finance (and Renault Financial Services), Nissan Finance (GB) Limited (and Nissan Financial Services), Dacia Finance, Alpine Finance, and Infiniti Financial Services.
How much could an RCI Financial Services payout be?
There is no fixed payout for this lender. Gather the amount of credit, start date, term, APR and any commission information. The calculator uses illustrative assumptions when figures are missing, so its result can differ from a lender offer. Open the Redress Breakdown tab to inspect each component.
How to complain directly for free
You can raise a motor commission complaint directly with RCI Financial Services (Mobilize) without paying a claims firm: email [email protected], visit mobilize-fs.co.uk, or call 0333 014 8392. See the FCA lender directory for current details.
Already complained?
Retain your complaint acknowledgement and reference from RCI Financial Services or Mobilize Financial Services. You do not need to send another complaint for the same agreement.
Missing your paperwork?
Check bank statements for direct debits to RCI Financial Services, Mobilize, Renault Finance or Nissan Finance, or check your statutory credit report. Use our lender lookup to confirm the regulated lender behind any trading name.
Does every agreement qualify?
No. An undisclosed commission does not by itself prove entitlement. Check the eligibility guide and the FCA's detailed criteria and exclusions. A paid-off agreement is not automatically excluded, and an estimate is not an eligibility decision.
Sources and limitations
See the FCA consumer guidance for eligibility and the current timetable, and our methodology and assumptions for what this estimate can tell you. Checked 24 October 2026.
Last updated: 24 October 2026. This guide is general information, not legal or financial advice. Not affiliated with or endorsed by RCI Financial Services Limited, Mobilize Financial Services, Renault, Nissan or Dacia.